Receptionist/Administrative Assistant

Department: 
Customer Service
Effective Date: 
Immediately
Reports to: 
Volunteer Coordinator
Status: 

Volunteer

Position Summary: 

This position provides the initial contact for all outside calls in a positive manner and is responsible for maintaining the daily operations of the reception area.

Qualifications: 
  • Pleasant, clear voice for telephone calls
  • Applicant must be reliable
  • Outgoing, friendly personality
  • Tact, problem solving and diplomacy essential
  • Articulate, comfortable using a multi-line phone system
  • Good sense of direction
  • Detailed oriented
Responsibilities: 
  • A comprehensive knowledge of the museum and its programs is essential and will be provided through on-the-job training
  • Answering all incoming calls and directing them to appropriate department
  • Opening, sorting, and logging incoming mail
  • Receiving and directing staff visitors
  • Announce over the PA System Public Program times, location, and price
  • Carry out designated duties as assigned by manager
Non-Essential Functions: 
  • Assist other departments in secretarial support when needed
Instructions: 

Complete a volunteer application and mail or email it to:

Volunteer Coordinator
222 Harrington Way
Worcester, MA 01604

volunteer@ecotarium.org