February 2015 | EcoTarium

February 2015

Communications while EcoTarium was Temporarily Closed | February 4-24, 2015
Release Date: 
Friday, February 6, 2015

On Wednesday, February 4, 2015, the EcoTarium suffered damage from burst water pipes, due to the recent harsh weather. We are temporarily closed until the repairs are complete. We will post the most recent updates on our website and Facebook page, and keep a running list of previous communications regarding this situation on this page.


*** THE ECOTARIUM IS REOPENING TUESDAY, FEBRUARY 24, 2015 ***

UPDATE | February 23, 2015 | 4:20 p.m.

We are excited to announce that we are reopening on Tuesday, February 24, 2015 to our regular schedule.

We've missed you all and can't wait to see you at our weekly programs and classes. Thank you to everyone for your patience while we fixed the damage caused by burst water pipes earlier this month.

To celebrate our grand reopening, we’ve planned an exciting Frozen Fun Weekend. We hope to see you soon! 

Sincerely,

Joe Cox, President

UPDATE | February 13, 2015 | 4:00 p.m.

We miss the sounds of our guests’ laughter and enjoyment while exploring our museum! The repair work to fix the damage caused by burst water pipes is moving along, and our goal is still to reopen on Tuesday, February 24.

We are happy to tell you that there was no damage to our exhibits or treasured collections! And, while we are closed, we are making use of our time by early “spring cleaning” and refreshing some exhibits. We can’t wait to see you all soon!

UPDATE | February 9, 2015 | 12:00 p.m.

We continue to be thankful to the community for all your support through this challenging time. Now that we have had several days to assess the damage from the burst water pipes, we have put a repair plan in place. 

At this time, our goal is to reopen the EcoTarium on Tuesday, February 24, 2015. We are mindful that the repair schedule could be impacted by many things, such as availability of parts and other winter storms. We will, of course, let you know if anything changes.

We’ve got a great team of contractors working hard to get us back open, and our staff has been amazing making sure everything remains in order.

Update | February 6, 2015 | 11:45 a.m.

Thank you to the community for your kind words and support! We continue to meet regularly with contractors in order to assess the damage from the burst water pipes. We are working on a repair plan in order to reopen the EcoTarium as quickly as possible. We will update our website and Facebook page when we have additional information to share.

For our members: Our colleagues at several Greater Worcester area museums have extended free general admission to EcoTarium members through February 22, 2015. Members may simply bring their EcoTarium membership card and photo identification to enjoy one of these fine local museums:

  • The Discovery Museums, Acton
  • Museum of Russian Icons, Clinton
  • Old Sturbridge Village, Sturbridge
  • Tower Hill Botanic Garden, Boylston
  • Worcester Art Museum, Worcester
  • Worcester Historical Museum, Worcester

We are extremely disappointed to be closed, and are grateful to these other museums for opening their doors to our members.

Sincerely,

Joe Cox, President
 

Wednesday, February, 4, 2015 | 4:30 p.m.

*** URGENT NOTICE ***

Due to damage from burst water pipes as a result of the recent harsh weather, the EcoTarium will be closed through the end of next week. [Updated on 2/9/15; goal is to reopen the EcoTarium on February 24, 2015]

Staff will be working onsite, however, please note that during this time we may have limited access to phone lines and email. Be assured our animals are warm and safe.

We are in the process of contacting all groups planning a visit to the EcoTarium, and will reschedule as soon as possible; our apologies to all who have been affected.

While the winter weather has created plenty of snowfall and a wonderful sledding hill, we ask families to refrain from coming on our grounds to ensure the safety of all.

As we gather more information about the extent of the repairs needed, we will provide updates to our website and Facebook page. We will also send an e-blast to our e-newsletter subscribers when we are ready to reopen.

Thank you for your patience and support.

Sincerely,

Joe Cox, President